1. Home
  2. FAQ
FAQ

Tenbea FAQ — All Your Questions Answered in One Place

If you have questions about registration, login, deposits, bonuses, gaming, or anything else, check out our FAQ page — it has detailed answers to the most common questions from Tenbea users.

Register Log In
50+
FAQ
8
Categories by Topic
24/7
Live Support
In English
Full Support
Registration & Account Deposits & Withdrawals Bonuses & Promotions Games & Betting Security Mobile App VIP Support

Tenbea is one of Bangladesh's most popular online betting and gaming platforms. Whether you're a new or seasoned user, questions are bound to come up. Below, we've provided detailed answers to the most frequently asked questions. If you can't find what you're looking for, reach out to our support team directly.

Registration & Account Questions

On Tenbea Registration you will need an active Bangladeshi mobile number, an email address (optional but recommended), and you must be at least 18 years old. A national ID will be required later for KYC verification. Registration takes just 2 minutes and is completely free.

No. Under Tenbea's terms, each individual One account only can create one. Attempting to open multiple accounts using the same mobile number, email, or national ID will result in all accounts being permanently banned.

Mobile OTP verification is required during initial registration. For large withdrawals, KYC verification must be completed. KYC simply requires uploading a photo of your National ID or passport — it's for your own security.

On the login page, "Forgot your password?" Click the link. Enter your registered mobile number — you will receive an OTP. Use the OTP to set a new password. The entire process takes under 2 minutes.

If your account is suspended, contact Tenbea's live support immediately. Once the reason is identified, it will be resolved promptly. Suspensions are typically temporary and occur due to security concerns or suspected rule violations.
Deposit & Withdrawal Questions

Tenbea accepts all major mobile banking methods in Bangladesh — bikash, Nagad, Rocket. Bank transfer is also supported, and credit/debit cards may be used in certain cases.

On Tenbea Minimum deposit BDT 200 and the minimum withdrawal is BDT 300. Maximum deposit and withdrawal limits depend on your account level. VIP members enjoy higher withdrawal limits.

Mobile banking (bikash, Nagad, Rocket) withdrawals are typically processed within 1–3 hours within the timeframe. Bank transfers may take 1–2 business days. Having KYC verification completed speeds up the process further.

Tenbea does not charge any deposit fees. However, mobile banking operators (bKash, Nagad, etc.) may apply their own transaction fees, which are beyond Tenbea's control.

If your deposit hasn't arrived after 30 minutes, contact support with your transaction reference number and a screenshot. The issue will be resolved as quickly as possible.
Questions About Bonuses & Promotions

On Tenbea Registration and make your first deposit, the bonus is automatically 100% Welcome Bonus will be credited to your account — up to a maximum of BDT 10,000. No separate code is required.

Each bonus has specific wagering requirement or wagering requirements apply. The welcome bonus typically requires 20x wagering — meaning you must place bets totalling 20 times the bonus amount before withdrawing. For full details, Terms & Conditions See the page for details.

Share your referral link or code with friends. When they register on Tenbea and make their first deposit, you'll receive Referral Bonus You will receive it. Find your unique referral code in your Profile Settings.

Yes, tenbea's regular Promotions Daily cashback and reload bonuses on the page are available to all members. However, VIP members receive a higher cashback percentage. Check the Promotions page regularly.
Games & Betting Questions

Tenbea offers cricket, football, tennis, kabaddi, basketball, badminton, and hundreds of other sports events from around the world, Bet available. Both live betting and pre-match betting are supported. Sports See all options on the page.

Yes! tenbea's Slot Games Free spin bonuses are offered regularly in this section. Place a set amount on a specific game and free spins are activated automatically. Check the Promotions page for current free spin offers.

Tenbea's Bingo Enter the game and purchase a card. Random numbers will be drawn — match them against your card. Complete the required pattern and it's Bingo! Winnings are credited to your account automatically.

Minimum bet for Sports Betting BDT 10 as the starting point. Some slot games allow bets from as little as BDT 1. Bingo card prices vary by game. Maximum bet limits depend on your VIP level.
Security & VIP Questions

Tenbea is a Licensed online gaming platform. 256-bit SSL encryption is in place at all times. Your personal data and financial transactions are fully secure. We never share user information with third parties.

Tenbea's VIP No separate sign-up is needed for the program. Points accumulate through regular betting and gaming. Once you reach the required points, you are automatically promoted to the next VIP tier.

If you notice any suspicious activity on your account, change your password immediately and Via 24/7 live support, Contact us and we will temporarily lock the account to ensure security. Keeping Two-Factor Authentication enabled significantly reduces the risk of hacking.

Tenbea's App Download the Android APK file directly from the page. iOS users can open the site in Safari and add it to their home screen. The app is completely free.

Can't find your question here? Chat with Tenbea's 24/7 live support anytime — responses typically come within 2–3 minutes.

Quick Links
Register Sign In View Promotions VIP Program Sports Betting Slot Games Play Bingo Mobile App
Important Pages
Terms & Conditions Privacy Policy Responsible Gaming About Us
Contact Support

Our team is always ready to help with any issue. Get support in English.

Live Chat: 24/7
Avg. response time: 2 minutes
New Member Offer

Register now and claim your 100% welcome bonus — up to BDT 10,000!

Register Now

Why choose Tenbea?

Whether or not you find your answer in the FAQ — get to know everything Tenbea has to offer.

Fully Secure Platform

Your data and funds are kept secure through 256-bit SSL encryption and regular security audits.

Instant Deposits

Deposits via bikash, Nagad, and Rocket are processed in seconds. No waiting — start playing right now.

24/7 Support in English

Live chat support is available in English around the clock. Average response time is just 2 minutes.

Daily Bonuses & Offers

Daily cashback, reload bonuses, free spins — there's always something new to look forward to on Tenbea.

Mobile-First App

A fully optimized app for Android and iOS — take Tenbea with you wherever you go.

Exclusive VIP Benefits

VIP members enjoy higher cashback rates, a dedicated account manager, and exclusive tournament access.

🎯

Got your answers? Start playing now!

Sign up on Tenbea in just 2 minutes, claim your 100% welcome bonus, and enjoy the best gaming experience in Bangladesh — starting today.

Register for Free Log In
Promotions VIP Responsible Gaming About Us
For players 18 and over. Please gamble responsibly.
বাংলা