Tenbea believes gaming should be a source of entertainment — never a cause of stress or financial hardship. Use our responsible gaming tools and guidelines to play safely and enjoy the experience.
Responsible gaming means keeping gaming in its proper place — as a form of entertainment, not a livelihood. Tenbea wants every member to enjoy gaming, but never at the expense of their family, work, or mental well-being.
Online gaming is growing fast in Bangladesh. For many, it's a great source of entertainment — but for some, it can become a problem. As a responsible platform, Tenbea has put protective measures in place to help prevent this before it starts.
Most importantly — if you ever feel like gaming is getting hard to control, reach out to Tenbea support right away. We don't judge; we're here to help.
Keep in mind: All responsible gaming tools at Tenbea are completely free and can be activated instantly. Using them is not a sign of weakness — it's the smart thing to do.
Tools Tenbea provides to keep your gaming experience safe
Set a daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. Increasing the limit requires a 7-day waiting period.
Set a time limit for how long you play in a single session. Once the limit is reached, you will receive an automatic alert and the session will be stopped.
Need to clear your head? Take a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, betting and deposits will not be available.
Use Self-Exclusion for a long-term or permanent break. You can block yourself from the platform for anywhere between 6 months and 5 years.
Play is automatically stopped once you hit a set loss limit. The most effective way to keep your losses under control.
If you feel you have a problem with gaming, Tenbea's trained support team is ready to help and can connect you with a professional counsellor.
Activating responsible gaming tools at Tenbea is straightforward. Just follow a few simple steps to make your gaming experience safer.
Log in to your Tenbea account and go to the profile menu.
Look for the "Responsible Gaming" option in your profile settings.
Deposit Limit, Session Limit, Loss Limit, or Self-Exclusion — choose whichever suits your needs.
Set your preferred limit and duration, then confirm. It takes effect immediately.
If you run into any issues, contact us via live chat support — we're always here.
Daily: maximum BDT 5,000
Weekly: maximum BDT 20,000
Monthly: maximum BDT 50,000
* Custom limits can also be set
Starting from 30 minutes
1, 2, 3, or 4 hours
Custom time can also be set
* Alert is sent 15 minutes in advance
Set a daily loss limit
Auto-stop when you reach your loss limit
Resets automatically the next day
* Custom amounts can be set
6 months, 1 year, 2 years
5 years or permanent
Takes just 1 minute to activate
* Cannot be cancelled by yourself
If you answer "yes" to more than one of the questions below, consider whether gaming is causing problems in your life and contact Tenbea support.
Have you spent more than your budget and felt regret afterwards?
Have you felt the urge to keep returning to the game to try to recover money you've lost?
Have you ever lied to or hidden your gaming habits from family or friends?
Finding it hard to stop even when you want to take a break?
Has gaming started cutting into your sleep, work, or family time?
Have you continued playing or borrowed money despite being in financial difficulty?
If more than one answer is "Yes": Please contact Tenbea support. We help without judgement. You are not alone.
Keep these simple rules in mind to enjoy your time at Tenbea:
Tenbea strictly ensures that only adults are permitted to use the platform
Age verification using a National ID card is mandatory at registration.
Use parental control software on your device.
Tenbea regularly monitors accounts to identify and flag suspicious underage accounts.
If an underage account is identified, it is immediately closed and the family is notified.
Advice for Parents: If you have children or teenagers at home, password-protect your devices and have an open conversation with them about online gaming. Never share your Tenbea account with anyone else.
Responsible gaming at Tenbea is a genuine commitment, not just words. Register today and enjoy gaming with peace of mind using our protection tools.