Your privacy is our top priority at Tenbea. This page clearly explains how your information is collected, why it is used, and how it is kept secure.
Our commitments to protecting your information
Tenbea collects only the information genuinely needed to provide its services. Unnecessary data is never collected.
All data transfers are protected by 256-bit SSL encryption. There are no gaps in your data transmission.
Tenbea never sells your personal information or shares it with any third party for advertising purposes.
You may request to view, correct, or delete the information we hold about you at any time.
Tenbea uses cookies, but you can disable or manage them at any time through your browser settings.
Your information is not kept longer than necessary. Data is deleted after account closure unless required for legal or regulatory purposes.
Tenbea (tenbea.win) places the highest importance on the privacy of its users. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure. By using the Tenbea website or mobile app, you agree to this policy.
This policy applies to all Tenbea services — including Sports Betting, slots, bingo, Live Casino, and the mobile app. If you access Tenbea through a third party, that party's own privacy policy may also apply.
Important: This policy has been written in English for your convenience. In the event of a legal dispute, the English version shall be considered the governing text.
Tenbea collects two types of information — what you provide directly, and what is gathered automatically through your use of the platform.
| Type of information | Example | How it is collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | At the time of registration |
| Contact information | Email, phone number, address | At registration & profile updates |
| Payment information | Mobile banking number, transaction history | During deposits and withdrawals |
| Device information | IP address, browser, device model | Automatically |
| Gaming history | Bets, wins & losses, favourite games | During platform use |
Our commitments: Tenbea never stores your password or full payment card number. This information is kept in encrypted form and cannot be read directly.
Tenbea uses your information only for specific, legitimate purposes. We never use your data for any other purpose without your consent. The primary reasons for use are outlined below:
Tenbea never sells your personal information. However, limited data may be shared with trusted partners in certain circumstances. These partners include:
Please note: All third-party partners are bound by strict confidentiality agreements with Tenbea. They are not permitted to share your information with anyone else.
Tenbea employs industry-leading technology to protect your information. Our security infrastructure operates across multiple layers, so that if one layer fails, the others continue to keep your data safe.
Tested by security experts: Tenbea's security infrastructure is regularly audited by independent third-party cybersecurity firms. Any issues identified are addressed immediately.
Tenbea uses cookies and similar tracking technologies on its website and app. These help keep your session active, remember your preferences, and improve the overall performance of the platform.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Keeping login sessions active, security | Deleted at end of session |
| Functional cookies | Remembering language preferences & game settings | 30 days |
| Analytics cookies | Understanding and improving site usage | 12 months |
| Security cookies | Fraud & bot detection | 7 days |
You can disable cookies from your browser settings. However, disabling essential cookies may limit login and payment functionality.
Tenbea believes you should have full control over your own data. We therefore provide you with the following rights:
You can view what information we hold about you.
You can request correction of inaccurate information.
You can request deletion of specific data.
You can download a copy of your data.
You can restrict the use of your data for specific purposes.
You can opt out of marketing communications.
Exercise your rights: To exercise any of the above rights, please contact the Tenbea support team. We will process your request within 30 days.
Tenbea does not retain your information longer than necessary. Data for active accounts is kept to deliver our services. Once an account is closed, most data is deleted within 90 days.
Our commitments: We never retain your data longer than necessary without a legal obligation to do so. The data deletion process is fully secure and irreversible.
Tenbea may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance by email or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
If you have any privacy-related questions or concerns, please contact Tenbea customer support. Our data protection team aims to respond to your enquiry within 48 hours.
View our other policies: Terms & Conditions and Responsible Gaming।
Contact us: For any privacy-related requests, use Tenbea live chat or the support section. We are always ready to assist you.
Your privacy is protected with the highest level of security at Tenbea. Register today and join Bangladesh's safest gaming platform.